How to Access Service Mode On Xerox Machines

13 ژانویه, 2025

How to Access Service Mode On Xerox Machines

Altalink, Firmware, Xerox

Technical Specifications
For the following Xerox Models: AltaLink C8070, C8055, C8045, C8035, C8030 To enter the Diagnostic Mode: Hold the Home button in for 7 seconds, then release. Then enter the default passcode: ‘6789’

Technical Specifications
For the following Xerox Models: AltaLink B8090, B8075, B8065, B8055, B8045 To enter the Diagnostic Mode: Hold the Home button in for 7 seconds then release and enter the default passcode: 6789

Technical Specifications
For the following Xerox Models: WorkCentre 7228/7235/7245, 7328/7335/7345/7346 To enter the Diagnostic Mode: Entering Diagnostic mode (CE Diagnostic Mode): Hold ‘0’ for at least 10 seconds, then press ‘Start’… a password prompt should show up. Enter ‘6789’ followed by ‘Confirm’. Now press the ‘Machine Status’ button. You’ll see a set of Tabs as follows: – ‘Machine Information’ Tab: Serial Number, IP Address, and a convenient way to Print Reports the “Copy Report” which turns out to be 4 double-sided pages covering all of the machine’s features including the things having to do with Printing, Scanning, Network settings, etc.) – ‘Faults’ Tab: Current Faults, Fault History – ‘Supplies’ Tab: Shows Toner & Drum Cartridge % life remaining as well as status on things like the fuser, staple ctg, toner waste bottle, etc. – ‘Billing Information’ Tab: Copy / Print counts. – ‘Tools’ Tab: Lots and lots of stuff in this tab as you’ll see below. Choose ‘Tools’ and you will see 3 columns of choices… the one on the left will have 4 choices… choose the top one “System Settings”. The middle column has the heading “Group” and has a scrollable list. For “System Settings” you will see these choices: – ‘Common Service Settings’ This is the one we’ll be concentrating on. – ‘Copy Service Settings’ – ‘Connectivity & Network Setup’ – ‘Print Service Settings’ – ‘Scan Service Settings’ – ‘Fax Service Settings’ – ‘Email / Internet Fax Service Settings’ – ‘Mailbox Service Settings’ – ‘Job Flow Service Settings’ – ‘Stored Document Settings’ From that middle column, choose ‘Common Service Settings’ to get to most of the good stuff. Under the right column (the heading which says ‘Features’) you will find yet another scrollable list of possibilities: – ‘Machine Clock / Timers’ – ‘Audio Tones’ – ‘Screen / Button Settings’ – ‘Paper Tray Settings’ – ‘Image Quality Adjustments’ – ‘Reports’ – ‘Maintenance / Diagnostics’ – for Component Tests, NVM Memory Settings, Counter Resets, etc. – ‘Watermark’ – ‘Print Universal Unique ID’ – ‘Other Settings’ There are other menu choices which may be worth exploring, however, most of the stuff us Techs would want are found by touching “System Settings”, followed by “Common Service Settings”, and then “Maintenance / Diagnostics”. Here you will find two pages of choices in the form of buttons. Among other choices, you will find: – Initialize Hard Disk – NVM Read / Write – Adjust memory settings & reset some fault conditions (read below under “Resetting some Fault Codes”). – IO Check – Access to Component Control for testing sensors, motors, etc. – Max Setup – Tools for setting up the color calibration & Registration. – Adjustment / Others: Reset Counters for things like the Transfer Roller or Belt Cleaner Assembly (read below under “Resetting Counters”). Resetting Counters: For these models, you will need to get into the “UI Diagnostic Mode”: as explained above. Once you are in the Tools tab… choose the following from left to right: System Settings, Common Service Settings, and then in the right column, scroll down and touch “Maintenance / Diagnostics”. Scroll down and touch the button for “Adjustment / Others”. There you’ll find two choices: ‘Machine ID / Billing’ and ‘HFSI Counters’. Touch the ‘HFSI Counters’ button (High Frequency Service Items). Here you’ll be prompted to enter a “Chain-link” number… enter the appropriate number from this list: 1. 954-801 = IBT Belt (Transfer Belt) 2. 954-802 = 2^nd BTR (Transfer Roll) 3. 954-803 = IBT Cleaner (Transfer Belt Cleaner Assembly) 4. 954-804 = Fuser Module Then press ‘Confirm’ and some data shows up, including the current count on the part in question. If you then touch “Reset Current Value”… the machine will go to a confirmation screen where you need to touch ‘Reset’.

Technical Specifications

For the following Xerox Models: WorkCentre 7228/7235/7245, 7328/7335/7345/7346 To enter the Diagnostic Mode: Entering Diagnostic mode (CE Diagnostic Mode):
Hold ‘0’ for at least 10 seconds, then press ‘Start’… a password prompt should show up. Enter ‘6789’ followed by ‘Confirm’. Now press the ‘Machine Status’ button. You’ll see a set of Tabs as follows:
– ‘Machine Information’ Tab: Serial Number, IP Address, and a convenient way to Print Reports the “Copy Report” which turns out to be 4 double-sided pages covering all of the machine’s features including the things having to do with Printing, Scanning, Network settings, etc.)
– ‘Faults’ Tab: Current Faults, Fault History
– ‘Supplies’ Tab: Shows Toner & Drum Cartridge % life remaining as well as status on things like the fuser, staple ctg, toner waste bottle, etc.
– ‘Billing Information’ Tab: Copy / Print counts.
– ‘Tools’ Tab: Lots and lots of stuff in this tab as you’ll see below.

Choose ‘Tools’ and you will see 3 columns of choices… the one on the left will have 4 choices… choose the top one “System Settings”. The middle column has the heading “Group” and has a scrollable list.
For “System Settings” you will see these choices:
– ‘Common Service Settings’ This is the one we’ll be concentrating on.
– ‘Copy Service Settings’
– ‘Connectivity & Network Setup’
– ‘Print Service Settings’
– ‘Scan Service Settings’
– ‘Fax Service Settings’
– ‘Email / Internet Fax Service Settings’
– ‘Mailbox Service Settings’
– ‘Job Flow Service Settings’
– ‘Stored Document Settings’

From that middle column, choose ‘Common Service Settings’ to get to most of the good stuff. Under the right column (the heading which says ‘Features’) you will find yet another scrollable list of possibilities:
– ‘Machine Clock / Timers’
– ‘Audio Tones’
– ‘Screen / Button Settings’
– ‘Paper Tray Settings’
– ‘Image Quality Adjustments’
– ‘Reports’
– ‘Maintenance / Diagnostics’ – for Component Tests, NVM Memory Settings, Counter Resets, etc.
– ‘Watermark’
– ‘Print Universal Unique ID’
– ‘Other Settings’

There are other menu choices which may be worth exploring, however, most of the stuff us Techs would want are found by touching “System Settings”, followed by “Common Service Settings”, and then “Maintenance / Diagnostics”. Here you will find two pages of choices in the form of buttons. Among other choices, you will find:
– Initialize Hard Disk
– NVM Read / Write – Adjust memory settings & reset some fault conditions (read below under “Resetting some Fault Codes”).
– IO Check – Access to Component Control for testing sensors, motors, etc.
– Max Setup – Tools for setting up the color calibration & Registration.
– Adjustment / Others: Reset Counters for things like the Transfer Roller or Belt Cleaner Assembly (read below under “Resetting Counters”).

Resetting Counters:
For these models, you will need to get into the “UI Diagnostic Mode”: as explained above. Once you are in the Tools tab… choose the following from left to right: System Settings, Common Service Settings, and then in the right column, scroll down and touch “Maintenance / Diagnostics”. Scroll down and touch the button for “Adjustment / Others”. There you’ll find two choices: ‘Machine ID / Billing’ and ‘HFSI Counters’. Touch the ‘HFSI Counters’ button (High Frequency Service Items). Here you’ll be prompted to enter a “Chain-link” number… enter the appropriate number from this list:
1. 954-801 = IBT Belt (Transfer Belt)
2. 954-802 = 2^nd BTR (Transfer Roll)
3. 954-803 = IBT Cleaner (Transfer Belt Cleaner Assembly)
4. 954-804 = Fuser Module
Then press ‘Confirm’ and some data shows up, including the current count on the part in question. If you then touch “Reset Current Value”… the machine will go to a confirmation screen where you need to touch ‘Reset’.

How to Access Service Mode On Xerox Machines

How to Access Service Mode On Xerox Machines

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